These Terms and Conditions govern your use of the Millenia website (MilleniaMall.co.uk Site) and your relationship with Millenia. Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to these Terms and Conditions please do not register for or use the MilleniaMall.co.uk Site.

Use of the MilleniaMall.co.uk Site

The MilleniaMall.co.uk Site is provided to you free of charge for your personal use subject to these Terms and Conditions Policy. By using the MilleniaMall.co.uk Site you agree to be bound by these Terms and Conditions.



You must ensure that the details provided by you on registration or at any time are correct and complete.

You must inform us immediately of any changes to the information that you provided when registering by updating your personal details.

Password and security

When you register to use the MilleniaMall.co.uk Site you will be asked to create a password. You must keep this password confidential and must not disclose it or share it with anyone. You will be responsible for all activities and orders that occur or are submitted under your password. If you know or suspect that someone else knows your password you should notify us by contacting Customer Services (see below for contact details) immediately.

Returns Policy

Multibuy Offer Exclusions Apply – When returning items that relate to an order that has had a ‘multibuy discount’ applied, all purchased items must be returned in order to have a full refund credited.

Time Period -You can return most items within 14 days of receipt for a refund, exchange for a different size or alternative item. Under the UK distance selling regulations you have 7 working days (from the day after you receive your goods) to cancel the contract for your order with us. In this case we will issue you with a full refund once you return the entire order to us at your cost, if you have already received it or we have shipped it to you.

Original Condition – All items must have no visible signs of wear or damage. Please ensure you don’t wear deodorant, perfume or anything that could leave a mark/scent when trying on products. All goods will be inspected on return and any item in an unsuitable/unsaleable condition will be sent back to you.

Postage – We strongly recommend that returns are sent by Royal Mail 2nd Class Recorded. Millenia accepts no responsibility or liability for returns lost in transit, it is your responsibility to ensure arrival. P&P costs back to the warehouse are the responsibility of the customer, but when we post your first exchange back to you there is no delivery charge.

Free Gifts & Reduced Items – If you’ve received a free/reduced gift with your order and subsequently return item(s) which entitled you to the offer then you must also return the free/reduced gift. If you wish to keep the free gift you will be charged the current or remaining RRP.

Faulty/Damaged Product – In the rare event of faulty/damaged item(s) you can return them back to us within 14 days of delivery. You are entitled to a replacement product, a product of equal value or a refund.

If the customer bought any item on sale that has now returned to it’s original price, on refund only the original paid price will be refunded.

Using eCoupons

eCoupons can only be used online at www.MilleniaMall.co.uk subject to these general terms and conditions, and any other specific conditions notified to you on the issue of an eCoupon.

  • An eCoupon is redeemed by entering its code at the appropriate point in the online purchase process.

Your use of an eCoupon indicates your agreement to be bound by these eCoupon Terms and Conditions.

  • Millenia reserves the right to withdraw or cancel an eCoupon for any reason at any time.

  • eCoupons are, and remain at all times, the property of Millenia.The right to use an eCoupon is personal to the original recipient and may not be transferred. No eCoupon may be copied, reproduced, distributed, or published directly or indirectly in any form or by any means for use by an entity other than the original recipient, or stored in a data retrieval system, without the prior written permission of Millenia.eCoupons distributed or circulated without the written approval of Millenia, for example on an Internet message board or on a “bargains” website, are not valid for use and may be refused or cancelled.
  • eCoupons cannot be exchanged for cash or used to purchase gift-vouchers.
  • Where the redemption of an eCoupon is subject to a minimum spending requirement, the redemption is only permitted in respect of the purchase of qualifying products which will be communicated to you at the time of issue of the eCoupon.
  • Where an online offer states that a percentage discount will be given on a purchase, the cost of the qualifying purchases will be reduced by the stated discount percentage.

When you use an eCoupon you warrant to Millenia that you are the duly authorised recipient of the eCoupon and that you are using it in good faith.

If you redeem, attempt to redeem or encourage the redemption of eCoupons to obtain discounts to which you or a third party are not entitled you may be committing a civil or criminal offence.

If we reasonably believe that any eCoupon is being used unlawfully or illegally we may reject or cancel any eCoupon and you agree that you will have no claim against us in respect of any rejection or cancellation. Millenia reserves the right to take any further action it deems appropriate in such instances.

Availability of the MilleniaMall.co.uk Site

Although MilleniaMall.co.uk aims to offer you the best service possible, MilleniaMall.co.uk makes no promise that the services at the MilleniaMall.co.uk Site will meet your requirements. MilleniaMall.co.uk cannot guarantee that the service will be fault free. If a fault occurs in the service you should report it to the Customer Services (see above for contact details) and we will attempt to correct the fault as soon as we reasonably can.

Your access to the MilleniaMall.co.uk Site may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. MilleniaMall.co.uk will attempt to restore the service as soon as it reasonably can.

MilleniaMall.co.uk’s right to suspend or cancel your registration

MilleniaMall.co.uk may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these Terms and Conditions.

You can cancel this agreement at any time by informing us in writing. If you do so, you must stop using the MilleniaMall.co.uk Site.

The suspension or cancellation of your registration and your right to use the MilleniaMall.co.uk Site shall not affect either party’s rights or liabilities.

Third Party Websites

As a convenience to MilleniaMall.co.uk customers, the MilleniaMall.co.uk Site includes links to other web sites or material which are beyond its control.  MilleniaMall.co.uk is not responsible for content on the Internet or World Wide Web pages on any other site outside the MilleniaMall.co.uk Site.

Applicable Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and any disputes will be decided only by the English courts.



You as the customer are responsible for use of any product purchased from MilleniaMall.co.uk and should be used at your own risk.

You may not assign, sub-license or otherwise transfer any of your rights under these Terms and Conditions.

If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect.

If you breach these Terms and Conditions and MilleniaMall.co.uk ignores this, MilleniaMall.co.uk will still be entitled to use its rights and remedies at a later date or in any other situation where you breach the Terms and Conditions.

MilleniaMall.co.uk shall not be responsible for any breach of these Terms and Conditions caused by circumstances beyond its control.

A person who is not a party to these Terms and Conditions shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of these Terms and Conditions but this shall not affect any right or remedy of a third party which exists or is available apart from that Act.